At Bark Place Dog Spa, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and protect any data provided through our website and services.
1. Data Collection
We do not collect personal information directly through our website, except for any contact information you may provide via a contact form. All appointment scheduling, payments, and customer information are handled securely through MoeGo, our third-party customer relationship management (CRM) provider. Please refer to MoeGo’s Privacy Policy for more information on their data practices.
We may use cookies and analytics tools such as Google Analytics to collect anonymous site usage data for SEO and performance purposes. This data is not linked to any personally identifiable information.
2. Use of Data
Any information you provide will be used solely for:
- Managing appointments and services through MoeGo.
- Processing payments via MoeGo and Stripe.
- Communicating reminders, marketing emails, and service updates.
You can opt-out of marketing communications at any time.
3. Payment Processing
All payments are processed securely through MoeGo, with Stripe acting as the payment processor. Bark Place Dog Spa does not store any payment or credit card information directly.
4. Third-Party Services
We work with third-party providers to ensure your data is protected:
- MoeGo: CRM and appointment management.
- Stripe: Payment processing.
Please refer to their privacy policies for more details on their data handling practices.
5. Security
Your personal information is protected through the secure platforms we use, such as MoeGo. Additionally, our website uses SSL encryption to safeguard data.
6. Blog and Analytics
Our blog is for informational purposes only, and we do not require user registration or personal data to access it. We may use cookies and analytics tools to track website performance, but no personal information is collected in this process.
7. Data Retention
We retain customer data indefinitely to ensure continuity of services and compliance with state laws. If a customer requests data deletion, we will retain only the information required by law while removing other unnecessary data where possible.
8. Customer Rights
You have the right to request access to or deletion of your personal information at any time. Please contact us via email to make such a request.
9. Policy Changes
We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically.